About This Cookie Policy
This Cookie Policy explains how NurTech LLC ("Sukoon," "we," "our," or "us") uses cookies, local storage, device identifiers, software development kits (SDKs), and similar tracking technologies in the Sukoon mobile application and related services.
This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies and Similar Technologies?
1.1 Cookies
Cookies are small text files stored on your device by websites or applications. In a mobile app context, we use similar technologies that serve the same purpose.
1.2 Local Storage
Local storage allows us to store data directly on your device:
- Secure Storage — Encrypted storage for sensitive data like authentication tokens
- Shared Preferences — Key-value storage for app settings and preferences
- Cache Storage — Temporary files for faster app performance
1.3 Device Identifiers
Unique identifiers associated with your device:
- IDFA (iOS) — Identifier for Advertisers on Apple devices
- GAID (Android) — Google Advertising ID on Android devices
- UUID — Universally Unique Identifier generated for your account
- Device ID — Hardware identifiers for your specific device
1.4 Software Development Kits (SDKs)
Third-party code libraries integrated into our App that may collect data:
- Analytics SDKs (Firebase, Sentry)
- Communication SDKs (Agora, OneSignal)
- Payment SDKs (RevenueCat, Stripe)
- Content SDKs (GIPHY)
2. Types of Technologies We Use
2.1 Authentication Technologies
| Technology | Purpose | Storage Location |
|---|---|---|
| JWT Tokens | Secure user authentication | Encrypted device storage |
| Session Tokens | Maintain active sessions | Memory/Secure storage |
| Refresh Tokens | Extend authentication | Encrypted device storage |
| OAuth Tokens | Social sign-in (Google, Apple) | Secure storage |
2.2 Analytics Technologies
| Technology | Purpose | Provider |
|---|---|---|
| Firebase Analytics SDK | User behavior tracking | |
| Firebase Crashlytics | Crash reporting | |
| Sentry SDK | Error monitoring | Sentry |
| Custom Events | Feature usage tracking | Internal |
2.3 Communication Technologies
| Technology | Purpose | Provider |
|---|---|---|
| Firebase Cloud Messaging | Push notifications | |
| OneSignal SDK | Push notification management | OneSignal |
| Agora SDK | Video and voice calls | Agora |
| WebSocket | Real-time chat | Internal |
3. Categories of Cookies and Tracking
4. Third-Party SDKs and Services
Our App integrates the following third-party technologies:
Firebase (Google)
Analytics, Crashlytics, Cloud Messaging
- Device information
- App usage events
- Crash reports
- Push tokens
Sentry
Error monitoring and performance
- Error messages
- Stack traces
- Performance metrics
Agora
Real-time video and voice calls
- Call quality metrics
- Connection info
- Stream data (not recorded)
OneSignal
Push notification delivery
- Device push tokens
- Delivery status
- Engagement metrics
RevenueCat
Subscription management
- Purchase history
- Subscription status
- Transaction IDs
5. How We Use These Technologies
5.1 Authentication and Security
- Verify your identity and keep you logged in
- Protect your account from unauthorized access
- Prevent fraud and abuse
5.2 App Functionality
- Maintain your session state
- Store your preferences and settings
- Enable real-time features (chat, calls, notifications)
- Process in-app purchases and subscriptions
5.3 Personalization
- Remember your theme and display preferences
- Customize your discovery feed
- Personalize push notification content
5.4 Analytics and Improvement
- Understand how features are used
- Identify and fix bugs and crashes
- Measure app performance
- Guide product development decisions
6. Duration of Cookies
6.1 Session-Based (Temporary)
Deleted when you close the app, log out, or clear app data:
- Temporary authentication state
- In-memory cache data
- Current screen state
6.2 Persistent (Long-Term)
| Data Type | Retention Period |
|---|---|
| Authentication tokens | Until logout or 30 days inactivity |
| User preferences | Until manually cleared |
| Analytics data | Up to 24 months |
| Push notification tokens | Until permission revoked |
| Cache data | 7-30 days |
| Error logs | 90 days |
7. Your Choices and Controls
7.1 iOS Device Controls
Settings > Privacy & Security > Tracking
→ Disable "Allow Apps to Request to Track"
// Disable analytics
Settings > Privacy & Security > Analytics & Improvements
→ Disable analytics sharing
// Manage app permissions
Settings > [App Name]
→ Manage app-specific permissions
7.2 Android Device Controls
Settings > Google > Ads
→ "Opt out of Ads Personalization"
// Manage permissions
Settings > Privacy > Permission Manager
→ Manage app permissions
// Clear app data
Settings > Apps > Sukoon > Storage
→ Clear cache or data
7.3 In-App Controls
Within the Sukoon app, navigate to:
- Settings > Privacy Settings — Manage visibility preferences
- Settings > Notifications — Enable/disable push notifications
- Settings > Data Usage — Control caching preferences
- Settings > Clear Cache — Remove temporary app data
7.4 Consequences of Opting Out
| Disabled Feature | Impact |
|---|---|
| Essential cookies | Cannot use the app |
| Analytics | No impact on functionality |
| Push notifications | Won't receive match/message alerts |
| Location | Reduced match relevance |
| Ad tracking | No impact on app functionality |
8. Do Not Track Signals
Some browsers and devices offer "Do Not Track" (DNT) signals. As a mobile app, we do not receive traditional browser DNT signals.
App Tracking Transparency (iOS)
On iOS 14.5 and later, we comply with Apple's App Tracking Transparency (ATT) framework. We will request your permission before tracking your activity across other companies' apps and websites.
Our Approach
While there is no universal standard for DNT in mobile apps, we:
- Respect platform-level privacy settings
- Provide in-app privacy controls
- Honor opt-out requests for marketing tracking
- Comply with GDPR and CCPA requirements
9. Mobile Advertising and Tracking
9.1 Advertising Identifiers
- iOS (IDFA): Used for marketing attribution. Requires opt-in consent under ATT framework.
- Android (GAID): Used for marketing attribution. Can be reset in device settings.
9.2 How We Use Advertising IDs
We use advertising identifiers for:
- Measuring marketing campaign effectiveness
- Attribution tracking for app installs
- Analytics and usage patterns
We do NOT use advertising IDs for:
- Serving targeted advertisements within the app
- Selling data to advertisers
- Creating advertising profiles
10. Children's Privacy
Sukoon is intended for users aged 18 and older. We do not knowingly:
- Collect data from individuals under 18
- Use tracking technologies to target minors
- Share data with third parties for child-directed advertising
If we discover that a minor has used our App, we will immediately delete all associated data.
11. International Users
EU/EEA Users (GDPR)
- We obtain consent for non-essential cookies
- You can withdraw consent at any time
- Essential cookies are used based on legitimate interests
California Users (CCPA)
- We do NOT sell your personal information
- You can opt out of tracking for analytics
- You can request deletion of your data
12. Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our data practices, new features, or legal requirements.
For significant changes, we will notify you through:
- In-app notification
- Email to your registered address
- Updated "Last Updated" date
Your continued use of Sukoon after any changes constitutes acceptance of the updated Cookie Policy.
13. Contact Us
If you have questions about our use of cookies and tracking technologies, please contact us:
NurTech LLC
- 📧 Privacy Inquiries: privacy@sukoonmarriage.com
- 📧 General Support: support@sukoonmarriage.com
- 🌐 Website: https://sukoonmarriage.com
Summary of Technologies
| Category | Technologies | Can Disable? |
|---|---|---|
| Essential | JWT, Session tokens, Security tokens | No |
| Functional | Theme, Preferences, Settings | Yes (limited features) |
| Analytics | Firebase, Sentry, Custom events | Yes |
| Communication | OneSignal, FCM, Agora | Yes (no notifications/calls) |
| Payment | RevenueCat, StoreKit, Play Billing | No (for purchases) |
| Content | GIPHY | Yes (no GIFs) |
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