Cookie Policy

Sukoon: Muslim Marriage App

Effective: December 5, 2024 Version 2.0

About This Cookie Policy

This Cookie Policy explains how NurTech LLC ("Sukoon," "we," "our," or "us") uses cookies, local storage, device identifiers, software development kits (SDKs), and similar tracking technologies in the Sukoon mobile application and related services.

This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.

1. What Are Cookies and Similar Technologies?

1.1 Cookies

Cookies are small text files stored on your device by websites or applications. In a mobile app context, we use similar technologies that serve the same purpose.

1.2 Local Storage

Local storage allows us to store data directly on your device:

  • Secure Storage — Encrypted storage for sensitive data like authentication tokens
  • Shared Preferences — Key-value storage for app settings and preferences
  • Cache Storage — Temporary files for faster app performance

1.3 Device Identifiers

Unique identifiers associated with your device:

  • IDFA (iOS) — Identifier for Advertisers on Apple devices
  • GAID (Android) — Google Advertising ID on Android devices
  • UUID — Universally Unique Identifier generated for your account
  • Device ID — Hardware identifiers for your specific device

1.4 Software Development Kits (SDKs)

Third-party code libraries integrated into our App that may collect data:

  • Analytics SDKs (Firebase, Sentry)
  • Communication SDKs (Agora, OneSignal)
  • Payment SDKs (RevenueCat, Stripe)
  • Content SDKs (GIPHY)

2. Types of Technologies We Use

2.1 Authentication Technologies

Technology Purpose Storage Location
JWT TokensSecure user authenticationEncrypted device storage
Session TokensMaintain active sessionsMemory/Secure storage
Refresh TokensExtend authenticationEncrypted device storage
OAuth TokensSocial sign-in (Google, Apple)Secure storage

2.2 Analytics Technologies

Technology Purpose Provider
Firebase Analytics SDKUser behavior trackingGoogle
Firebase CrashlyticsCrash reportingGoogle
Sentry SDKError monitoringSentry
Custom EventsFeature usage trackingInternal

2.3 Communication Technologies

Technology Purpose Provider
Firebase Cloud MessagingPush notificationsGoogle
OneSignal SDKPush notification managementOneSignal
Agora SDKVideo and voice callsAgora
WebSocketReal-time chatInternal

3. Categories of Cookies and Tracking

4. Third-Party SDKs and Services

Our App integrates the following third-party technologies:

Firebase (Google)

Analytics, Crashlytics, Cloud Messaging

  • Device information
  • App usage events
  • Crash reports
  • Push tokens

Sentry

Error monitoring and performance

  • Error messages
  • Stack traces
  • Performance metrics

Agora

Real-time video and voice calls

  • Call quality metrics
  • Connection info
  • Stream data (not recorded)

OneSignal

Push notification delivery

  • Device push tokens
  • Delivery status
  • Engagement metrics

RevenueCat

Subscription management

  • Purchase history
  • Subscription status
  • Transaction IDs

GIPHY

GIF search and sharing

  • Search queries
  • GIF selections
  • Usage analytics

5. How We Use These Technologies

5.1 Authentication and Security

  • Verify your identity and keep you logged in
  • Protect your account from unauthorized access
  • Prevent fraud and abuse

5.2 App Functionality

  • Maintain your session state
  • Store your preferences and settings
  • Enable real-time features (chat, calls, notifications)
  • Process in-app purchases and subscriptions

5.3 Personalization

  • Remember your theme and display preferences
  • Customize your discovery feed
  • Personalize push notification content

5.4 Analytics and Improvement

  • Understand how features are used
  • Identify and fix bugs and crashes
  • Measure app performance
  • Guide product development decisions

6. Duration of Cookies

6.1 Session-Based (Temporary)

Deleted when you close the app, log out, or clear app data:

  • Temporary authentication state
  • In-memory cache data
  • Current screen state

6.2 Persistent (Long-Term)

Data Type Retention Period
Authentication tokensUntil logout or 30 days inactivity
User preferencesUntil manually cleared
Analytics dataUp to 24 months
Push notification tokensUntil permission revoked
Cache data7-30 days
Error logs90 days

7. Your Choices and Controls

7.1 iOS Device Controls

// Disable app tracking
Settings > Privacy & Security > Tracking
→ Disable "Allow Apps to Request to Track"

// Disable analytics
Settings > Privacy & Security > Analytics & Improvements
→ Disable analytics sharing

// Manage app permissions
Settings > [App Name]
→ Manage app-specific permissions

7.2 Android Device Controls

// Opt out of ad personalization
Settings > Google > Ads
→ "Opt out of Ads Personalization"

// Manage permissions
Settings > Privacy > Permission Manager
→ Manage app permissions

// Clear app data
Settings > Apps > Sukoon > Storage
→ Clear cache or data

7.3 In-App Controls

Within the Sukoon app, navigate to:

  • Settings > Privacy Settings — Manage visibility preferences
  • Settings > Notifications — Enable/disable push notifications
  • Settings > Data Usage — Control caching preferences
  • Settings > Clear Cache — Remove temporary app data

7.4 Consequences of Opting Out

Disabled Feature Impact
Essential cookiesCannot use the app
AnalyticsNo impact on functionality
Push notificationsWon't receive match/message alerts
LocationReduced match relevance
Ad trackingNo impact on app functionality

8. Do Not Track Signals

Some browsers and devices offer "Do Not Track" (DNT) signals. As a mobile app, we do not receive traditional browser DNT signals.

App Tracking Transparency (iOS)

On iOS 14.5 and later, we comply with Apple's App Tracking Transparency (ATT) framework. We will request your permission before tracking your activity across other companies' apps and websites.

Our Approach

While there is no universal standard for DNT in mobile apps, we:

  • Respect platform-level privacy settings
  • Provide in-app privacy controls
  • Honor opt-out requests for marketing tracking
  • Comply with GDPR and CCPA requirements

9. Mobile Advertising and Tracking

9.1 Advertising Identifiers

  • iOS (IDFA): Used for marketing attribution. Requires opt-in consent under ATT framework.
  • Android (GAID): Used for marketing attribution. Can be reset in device settings.

9.2 How We Use Advertising IDs

We use advertising identifiers for:

  • Measuring marketing campaign effectiveness
  • Attribution tracking for app installs
  • Analytics and usage patterns

We do NOT use advertising IDs for:

  • Serving targeted advertisements within the app
  • Selling data to advertisers
  • Creating advertising profiles

10. Children's Privacy

Sukoon is intended for users aged 18 and older. We do not knowingly:

  • Collect data from individuals under 18
  • Use tracking technologies to target minors
  • Share data with third parties for child-directed advertising

If we discover that a minor has used our App, we will immediately delete all associated data.

11. International Users

EU/EEA Users (GDPR)

  • We obtain consent for non-essential cookies
  • You can withdraw consent at any time
  • Essential cookies are used based on legitimate interests

California Users (CCPA)

  • We do NOT sell your personal information
  • You can opt out of tracking for analytics
  • You can request deletion of your data

12. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our data practices, new features, or legal requirements.

For significant changes, we will notify you through:

  • In-app notification
  • Email to your registered address
  • Updated "Last Updated" date

Your continued use of Sukoon after any changes constitutes acceptance of the updated Cookie Policy.

13. Contact Us

If you have questions about our use of cookies and tracking technologies, please contact us:

NurTech LLC

Summary of Technologies

Category Technologies Can Disable?
EssentialJWT, Session tokens, Security tokensNo
FunctionalTheme, Preferences, SettingsYes (limited features)
AnalyticsFirebase, Sentry, Custom eventsYes
CommunicationOneSignal, FCM, AgoraYes (no notifications/calls)
PaymentRevenueCat, StoreKit, Play BillingNo (for purchases)
ContentGIPHYYes (no GIFs)

Learn More About Cookies

For more information about cookies and online privacy: